Returns & Exchanges
We want you to experience the best sleep of your life, which is why we offer a 100-night trial on our SmartGrid mattresses and a hassle-free return window for all bedding accessories. If you are not completely satisfied with your purchase, we are committed to making the return or exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal or contact our sleep experts within your product's eligible trial period to start your return or exchange.
- 2.Verification & Approval
Our team will review your order details and condition of the item; once approved, you will receive a confirmation email with further instructions.
- 3.Schedule a Pickup
For mattresses and large furniture, we will coordinate a professional courier to pick up the item from your home at no additional cost to you.
- 4.Receive Your Refund
Once the item is received and inspected at our warehouse, your full refund will be processed to your original payment method within 7-10 business days.